Help Center

Shipping times

We offer 3 different UK shipping options for most of our products -

Saver Delivery

Standard Delivery

Premium Delivery

Timescales and prices of these delivery options may vary, so please refer to the checkout page for current information. Express delivery may not always be available on certain items. 

We also offer international shipping via Royal Mail

• A small number of items are only available on a 10-15 working day service based on stock availability, but this will be clearly shown on our checkout page before you proceed.

• For UK deliveries - We only use Royal Mail Tracked service

• Shipping times may vary depending on location, shipment method and other factors.

• Please note that the delivery timescale at present is just an estimate, although of course, we are doing our very best to get our orders out as quickly as possible

Tracking details of your order will be emailed to you with your dispatch confirmation. Alternatively, if you are a registered customer, these details can also be located within your order history, simply by logging into your account area and viewing your order history.

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

All items can be returned, excluding the following:

• Personalised items
• Event or date specific items
• Mystery Bags
• Clearance items
• Swimwear
• Headwear

This does not affect your statutory rights.

Download your returns form here

- Please enclose the returns form or a note with your name and order number on so we can identify your order upon arrival. Any order returned without this information may be delayed.

For the safety and well being of our staff and customers, we are following strict protocol with regards to the return of products.

Therefore, please note, the following rules apply :-

• Items must be returned with all original tags attached

• Items returned must be in their original cello packaging

• Items must be unworn, clean, and in a re-saleable condition

Any item returned in an unacceptable condition (e.g. makeup stains, human or pet hairs etc), will not be accepted, and the item(s) will be returned back to you via Royal Mail 48.

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.

• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.

• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.

• Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.

• Please note that customers are responsible for shipping costs of returned items.

• When the returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.

• If the refund is required and approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.  Refunds are processed in 7-14 working days from the return being received back

All deliveries made by Royal Mail/Fedex may require a signature. Please ensure that there will be somebody available at the delivery address who will be able to provide this. In the event that you should miss your scheduled delivery, the courier will leave a 'while you were out' card where you will have the option to re-arrange delivery or collect from your local sorting office. 

Should the courier be unable to complete delivery and the parcel has been left at the depot for over 1week, your order will be returned to us. In these cases My Rocking Kids reserve the right to charge you again for any re-send costs that we incur.

Please note, to enable a swift and automated workflow from our warehouse to our courier partners and enable all orders to be dispatched within our given timescales, we are not able to edit or cancel your order once it has been placed.

MY ROCKING KIDS TERMS AND CONDITIONS

The www.myrockingkids.co.uk website is operated by My Rocking Co Ltd, a company registered in England and Wales.

Terms & Conditions

This website is managed by My Rocking Co. These Terms and Conditions (the “Terms”) apply to the entire contents of this website (the “Website”) and to any correspondence by email between My Rocking Co (the “Company”) and you.

Your use of the Website indicates your unconditional agreement that you accept the Terms in effect at the time of usage regardless of whether or not you choose to register with us or order from the Website. If you do not accept the Terms, you should not use the Website. Our registered office is at My Rocking Co Ltd, 52 High Street, Pinner, Middlesex, HA5 5PW - This a registered address only, please do not send return orders to this address.

Email Address: info@myrockingkids.co.uk Company registration number: 08354249 VAT registration number: 170133056

Any reference in these terms and conditions to “we” or “us” refers to My Rocking Co Limited.

Introduction

You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website. By using www.myrockingkids.co.uk you agree to all the terms below. Placing An Order You are deemed to place an order with us by ordering via our online checkout process. We will send you an order acknowledgment by email, detailing the products you have ordered.

Our acceptance of an order takes place when we despatch the order. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

We may refuse to accept an order: (a) Where goods are not available (b) Where we cannot obtain authorisation for your payment (c) If there has been a pricing or product description error (d) If you do not meet any eligibility criteria set out in our terms and conditions (e) If the order is to be delivered outside of the United Kingdom. (f) If your order for personalised products contains content which is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience.

We cannot sell alcoholic products to anyone under 18. For this reason, we may refuse an order or refuse to make a delivery at our discretion. By placing an order you confirm that both you and the person the order is to be delivered to, are aged 18 years or over.

Our Prices All prices include VAT (where applicable) at the current rates.

Where we charge separately for packing, carriage and insurance, and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.

From time to time we will review our pricing structure.

Delivery

We will deliver the Products ordered by you to the address, which you provide when you place your order. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items which have not been received.

Dispatch times are product dependant, with each product page identifying the average time to dispatch. MRK products on average take between 4-7 working days, and non MRK X products, the average dispatch time is 10-15 working days. Our normal working hours are Monday to Friday 9:30am – 5.30pm. We only dispatch orders during these times. All delivery and dispatch timescales quoted on the website do not include weekends and have been included as indicative timescales, actual timescales may differ due to events and conditions outside the control of My Rocking Co Limited.

Whilst we make every effort to deliver goods as quickly as possible, we cannot guarantee delivery on a specific date unless the item has been upgraded to a guaranteed delivery service. We cannot accept liability for deliveries made outside this timescale. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries as ultimately this element of the service is provided not by My Rocking Co Ltd but our courier partners. Orders can not be cancelled once they have been placed. However, the order can be returned for a full refund once delivered.

Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our normal delivery services and so we may have to contact you to advise you of extra postal charges.

If you do not receive products ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us by email at info@myrockingkids.co.uk of the problem within 30 days of the date on which you ordered the products.

In the event that we reproduce an item for you and subsequently the original is returned as undelivered by Royal Mail, we reserve the right to charge an administrative fee up to 100% of the sales price of the reproduced product.

We reserve the right to request customer wait up to 40 working days from the date of despatch before replacing an undelivered item. Once again this is because we do not provide the delivery service therefore the responsibility of the order transfers to the courier or supply partner transporting your item.

You have the legal right to return your order within 30 days of it being received, however this does not cover personalised, event or date based or perishable goods. Your right to cancel can be exercised by email (info@myrockingkids.co.uk) or in writing to: My Rocking Kids, Unit 6, 97-101 Peregrine Road, Hainault Business Park, London, IG6 3XH

Your right to return goods to us will not apply in the following circumstances: A) For the supply of goods made to the consumer’s specifications (this includes sizing and customisation) or is clearly personalised. B) For the supply of newspapers, periodicals or magazines.

Returns and Exchange

Your rights to return the goods to us will not apply in the following circumstances: (a) Any products that we have made, personalised or customised specifically for you (for the avoidance of doubt this includes all clothing items as these are made to order). (b) Where, in our opinion, you have not taken reasonable care of goods whilst in your possession. (c) If you have made a spelling mistake on your order and it has been sent for production. (d) If you have selected an incorrect size.

If you return an item because of an error on our part, or because it is defective, we will happily provide either a replacement and/or refund the full value of the item and your costs in returning it to us.

The item(s) must be returned in the condition in which you received it within 30 days of delivery. By the very individual nature of personalised products, they cannot be re-sold, and therefore we cannot accept returns if you have a change of mind.

We regret that postage and packing costs for unwanted items cannot be refunded.

Please note: * You have a duty to return the item to us and the cost of doing so is your responsibility, except if the item is faulty or does not comply with the contract. * The parcel can take up to 7 working days to be returned to our Warehouse, unless sent via special delivery. Discounts If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level. We will not honour any discount codes if they have not been applied before your order has been placed and confirmed.

This returns policy does not affect your statutory rights.

The address for returns can be found on your item’s shipping label.

Klarna 

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna: 

• Pay in 3
• Pay Later

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Licence

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non- commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from us.

Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with the clause above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.

No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

Any rights not expressly granted in these Terms are reserved for the sole and exclusive benefit of the Company.

Service Access

Access to and use of the Website shall be provided by us in accordance with the Terms.

While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.

Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control. Visitor Material and Conduct

Other than personally identifiable information, which is covered under the Privacy Policy any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

You are prohibited from posting or transmitting to or from this Website any material: (a) – that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience (b) – for which you have not obtained all necessary licences and/or approvals (c) – which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world or (d) – which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

You may not misuse the Website (including, without limitation, by hacking).

We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of the clauses of above. Links to and from other websites Links to third party websites on this Website may be provided, and they are solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions: (a) – you do not remove, distort or otherwise alter the size or appearance of www.myrockingkids.co.uk (b) – you do not create a frame or any other browser or border environment around this Website (c) – you do not in any way imply that we are endorsing any products or services other than our own (d) – you do not misrepresent your relationship with us nor present any other false information about us (e) – you do not otherwise use any trademarks displayed on this Website without our express written permission (f) – you do not link from a website that is not owned by you and (g) – your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

We expressly reserve the right to revoke the right granted in this clause at any time and to take any action we deem appropriate.

You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of any clause. Registration Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.

Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

Social Media

The Company uses Social Media websites including but not limited to Facebook, Twitter, Tumblr, Pinterest, YouTube and Google+ to communicate with potential and actual customers, visitors and fans of My Rocking Kids. The Company works hard to ensure that each Social Media Website is regularly maintained and that all content included on any social profile is of a suitable nature. Where any content is published is deemed to be unsuitable, the Company will endeavour to remove this content immediately however the Company cannot be held responsible or liable for any inappropriate content published.

Disclaimer

While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

Liability We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977) (ii) fraud (iii) misrepresentation as to a fundamental matter or (iv) any liability which cannot be excluded or limited under applicable law.

If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

Miscellaneous

You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.

If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

Only the parties to these terms and conditions may seek to enforce them. Nothing in these terms and conditions is intended as granting any persons who are not parties to these terms any rights under the Contracts (Rights of Third Parties) Act 1999.

We only enforce terms and conditions which we believe are fair and provide equal protection to you our customer and us, My Rocking Co Limited. We want you to have a fantastic shopping experience however we are only human and sometimes things will go wrong. We will always endeavour to correct any issues and these terms and conditions provide the framework for us to be able to swiftly resolve any issues you may experience. Thank you.

PRIVACY POLICY

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@myrockingkids.co.uk or mailing us at:  My Rocking Kids, Unit 6, 97-101 Pereguine Road, Hainault Business Park, London, IG6 3XH

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not._session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc)._shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart._secure_session_id, unique token, sessionalstorefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 10 - KLARNA

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

SECTION 11- SMS TERMS OF SERVICE

My Rocking Co LtdMobile Message Service Terms and ConditionsLast updated: 9.11.21

The My Rocking Kids mobile message service is operated by My Rocking Co Limited 'My Rocking Kids'. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.By consenting to My Rocking Kids’s SMS/text messaging service, you agree to receive recurring SMS/text messages with service-related and promotional messages, including updates, alerts, and information (e.g., order updates, account alerts, etc.), along with promotions, specials, and other marketing offers (e.g., cart reminders)] from and on behalf of My Rocking Kids via text messages through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology.You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with My Rocking Kids. Your participation in this program is completely voluntary.We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Standard message and data rates may apply from your wireless provider. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.You may opt-out of the Service at any time. Click the unsubscribe link in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other My Rocking Kids mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, please email info@myrockingkids.co.uk .We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy. To see how we collect and use your personal information, please read the rest of our Privacy Notice, or use the following link https://www.myrockingkids.co.uk/pages/privacy-policy .

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at matthew.conway@myrockingkids.co.uk or by mail at My Rocking Kids[Re: Privacy Compliance Officer] Unit 6, 97-101 Peregrine Road, Hainault Business Park, London, IG6 3XH.

Please note, this is a guide only and some brands/colours may vary from these measurements -  

Please note, this is a guide only and some brands/colours may vary from these measurements -

Please note, this is a guide only and some brands/colours may vary from these measurements -

Please email at info@myrockingkids.co.uk - we will get back to you as soon as possible - estimated 3-4 working days.

Please be advised that all messages are responded to via a priority system, so the quickest way to get your enquiry answered is to only send one message - sending multiple emails or messages will automatically push your original email/message to the bottom of the queue